Getting started
Do I need to register?
With Instant Conference you can get connected straight away — there is no registration needed.
For more advanced features you need to register for a Regular User or Pro User account. It's free to register and only
takes a minute.
Which option is right for me?
How many people can I have on my conference call?
Instant Conference: up to 50 people.
Regular User or Pro User: 50 people.
You can connect to a greater number of people with our Mass Call Facility. Please call on 0844 873 6161 to find out more.
Do I need special equipment?
No, Diva Conferencing is as simple as making a call. You can call on any landline or mobile phone, in the UK or abroad.
How good is the sound quality?
The quality of all Diva Conferencing calls is excellent and clear. We only use premium routing and Tier 1 telecommunications
networks to ensure that your calls are not affected by external factors like internet traffic.
When is the service available?
Diva Conferencing is open 24/7.
Is there a limit to the duration or number of conference calls I can make?
No. You can call as often as you like and stay connected for as long as you need.
Where is Diva Conferencing based?
In Leeds, UK. See the
contact us page for more details.
Making a conference call
What number do I dial?
| From the UK: |
08448 48 44 44 |
| From Germany: |
0180 522 6002 |
| From Spain: |
902 886 065 |
From elsewhere
Global outside UK: +44 8448 22 11 00
Are other numbers available?
Yes. Pro Users can use a wide range of international toll-free numbers and UK numbers beginning '01' and '02'. You can
even have your own dedicated number if you need one. Contact us for expert advice on 0808 129 3232.
Can I dial-in from abroad?
Yes. Regular and Pro Users can use any of the Standard Access Numbers, including the Global Access Number +44 8448 22 11 00.
Pro Users can also use a wide range of international toll-free access numbers and other UK numbers, including a London '0207'
telephone number. If you need any help, call us on 0808 129 3232 (+44 844 873 2353)
If you need any help, call us on 0808 129 3232 (+44 844 873 2353)
Where can I dial the Global Access Number from?
The Global Access Number of +44 8448 22 11 00 is widely supported by telephone carriers across the globe. Although this list is
not exhaustive, Diva Conferencing regularly receive calls to this number from the following countries:
| Argentina |
Estonia |
Libya |
Saudi Arabia |
| Aruba |
Finland |
Luxembourg |
Singapore |
| Ascension Island |
France |
Macao |
South Africa |
| Australia |
Germany |
Madeira |
South Korea |
| Austria |
Ghana |
Malaysia |
Spain |
| Azores |
Greece |
Malta |
Sweden |
| Bahrain |
Hong Kong |
Mexico |
Switzerland |
| Bangladesh |
Hungary |
Monaco |
Taiwan |
| Belgium |
Iceland |
Morocco |
Tanzania |
| Bulgaria |
India |
Netherlands |
Thailand |
| Cape Verde |
Indonesia |
New Zealand |
Tunisia |
| Chile |
Iran |
Nigeria |
Turkey |
| China |
Iraq |
Norway |
Ukraine |
| Colombia |
Ireland |
Pakistan |
United Arab Emirates |
| Croatia |
Israel |
Palestine |
United Kingdom |
| Cyprus |
Italy |
Poland |
USA (all major cities) |
| Czech Republic |
Japan |
Qatar |
Denmark |
| Kenya |
Romania |
Egypt |
Kuwait |
| Russia |
|
|
|
What can I do if my Carrier doesn't support the Global Access Number?
If you have any problems dialling +44 8448 22 11 00 from abroad, you can:
• speak to your Telephone Carrier
• contact Diva Conferencing Support on 0844 873 2353
• upgrade to Pro User account
Pro Users can use a wide range of international toll-free numbers or UK numbers beginning '01' or '02'. Ask us about upgrading your account
if you regularly need to dial-in from abroad by calling 0808 129 3232 (+44 844 873 2353).
Can I dial-in from a mobile phone?
Yes, all standard access numbers can be dialled from a mobile phone.
If callers regularly dial in from mobiles, we recommend upgrading to the Pro User service. With this you have access to UK numbers
beginning '01' and '02', which are normally included within a mobile 'bundle'. This can save you as much as 20p per minute.
Call us for more expert advice on 0808 129 3232.
Do I need to pre-book my conference call?
No, you never need to reserve. Diva Conferencing is ready when you are. Simply invite your callers to dial-in and enter their PIN to connect.
How do I let my participants know about the details of the call?
Ask your callers to dial-in using the appropriate access number and PIN, at the agreed time. You can include these details in an email,
or Calendar Invite.
Can I record conference calls?
Yes. Pro Users can subscribe to Call Recording and record all conference calls from any conference room with this service. Contact us for expert advice on 0844 873 6161.
Call charges
Is Diva Conferencing really free? How do you make money?
Yes. The only cost to you is the cost of the call. BT charge us 4.35p plus VAT per minute when you dial the Diva Conferencing access number, so we receive a
small fee for each call made.
Do you offer UK (0800) and International toll-free access numbers?
Yes. Pro Users can choose from a wide range of access numbers, including toll-free numbers. Contact us for expert advice on
0808 129 3232.
Is the service secure?
Your conference room is completely private and the call is as secure as you dialling direct to the other callers. Regular and Pro Users can also lock the room
to other participants using in-call controls, and other free security features such as announcing the caller's name.
Support - here to help you
Diva Conferencing has a team of experts and we're happy to help you make the most of our service.
